FAQs

General

Your Teacher's Pet Creature is a unique, engaging and adaptable approach for introducing positive behaviours and supporting emotional regulation in an early childhood setting.

We are a small, family owned and run business in Perth, Western Australia. Maria is an Early Childhood Teacher with 9 years of experience and Jonathon is a writer with a passion for books and together we are the husband and wife team behind Your Teacher's Pet Creature.

We have spent the last couple of years developing Your Teacher's Pet Creature into a series of books and multiple products, designed to assist you with behaviour management, emotional regulation and social skills in your early learning environment.

We strive to provide the best customer service we can and appreciate any and all feedback to help us improve.

We recommend it for children ages 3-9, usually kindy through to grade 4s. We have had teacher's use it successfully up to grade 6.

We are located in and ship from Perth, Western Australia.

If you wish to send us any correspondence, you can do so by sending it to:

Your Teacher's Pet Creature

PO Box 3732

SUCCESS WA 6964

AUSTRALIA

Digital Resources

The email that includes your digital resource's link is automatically emailed to the email that you provided us on your order. Our email sometimes may end up in your spam folder, so we ask that you please check there before emailing us. If for some reason you still cannot find the email, then send us an email to info@yourteacherspetcreature.com with your order number and we can resend that email for you.

We know you may want to share the Your Teacher's Pet Creature cuteness with your fellow colleagues, however we ask that you keep our resources for personal use only.

All our resources are subject to copyright or trademark rights and you acknowledge that the use of our resources are for personal use only. Failure to comply, may result in legal action.

If you would like specific resources to be created, please email us at info@yourteacherspetcreature.com.

For more information you can also read our Terms and Conditions.

If you are placing a large order and wish to use our digital resources throughout the school or with multiple teachers, we offer a $5 licence per Mega Bundle and per class it is to be used in.

For example, the Emotional Regulation Mega Bundle is $40 as your initial purchase. If you are wanting to use this resource in 6 different classes, the cost will be $40 + ($5 x 5) = $65 for 6 licences.

If you wish to purchase additional licences, please contact us at info@yourteacherspetcreature.com

Yes! We are always happy to try and accommodate requests for specific resources. Please email us at info@yourteacherspetcreature.com and we will do our best to assist you.

We have designed our Pet Creatures to assist with a certain concepts - the blue pet assists with Classroom Mangement and the purple pet assists with Emotional Regulation. For this reason the resources have been created in those particular colours. Unfortunately we are unable to create both mega bundle resources in both colours - blue and purple.

Curriculum Links

Your Teacher’s Pet Creature is intended to create a better environment for learning through improved behaviour and routine.However it also links to the following Australian EYLF Outcomes

Outcome 1: Children have a strong sense of identity

Children feel safe, secure and supported Children develop their emerging autonomy, interdependence, resilience and sense of agencyChildren learn to interact in relation to others with care, empathy and respect.

Outcome 3: Children have a strong sense of wellbeing

Children take increasing responsibility for their own health and physical wellbeing

Outcome 5: Children are effective communicators

Children interact verbally and non-verbally with others for a range of purposesChildren engage with a range of texts and gain meaning from these texts

Your Teacher’s Pet Creature was created with some of the leading theories in classroom behaviour management in mind, however we have left it broad enough to fit in with most behaviour theories that encourage positive behaviours, and setting clear expectations. If you are unsure as to wether it will fit in with your specific approach we encourgae you to reach out to us via our Facebook Page, or via email (info@yourteacherspetcreature.com)


Orders

You can easily order any of our products through our website by adding them to your cart and proceeding to the checkout to complete your payment.

We do accept purchase orders from schools and daycares within Australia. Please reach out via email at info@yourteacherspetcreature.com and we can send you a purchase order form.

You will automatically receive an order confirmation email once you have placed your order. In this email you will find a link to download a PDF copy of your invoice. This invoice includes our ABN and any other information you may need for tax purposes.

Pet Care

Yes you certainly can! We recommend you follow the label on the product and only wash these items in a cold, delicate machine wash in a bag to protect your products. Allow to dry in a shaded area, do not place directly in the sun as fading may occur.

Shipping

We use Australia Post for all of our deliveries. Shipping costs are calculated according to weight and are shown at the checkout.

Once your order has been fulfilled you will receive an email with your tracking number which you can use to keep track of your parcel. Please don't stress if there are time delays between scanned events, it can take time for the Australia Post system to update.

Delivery times will differ and we cannot guarantee your parcel will be delivered in the estimated time frame, however please contact us at info@yourteacherspetcreature.com if you have any concerns.

We attempt to process and ship orders within 1-2 business days, so if you need to make any changes please contact us ASAP. Once your order has been shipped we cannot make any changes.

For more information on delivery information, please click here.

All orders, whether you pay for standard or express shipping, are processed exactly the same. If you select express shipping at the checkout, your order will not be processed any quicker. Express shipping simply means Australia Post will process the parcel differently so it arrives quicker.

We currently ship to the following countries:

Australia

United States

Canada

New Zealand

Unfortunately, we currently do not ship to the UK due to the new VAT laws that are complicating the shipping process.

More information regarding shipping and delivery times can be found here.

We are always updating our current shipping times which can be found here.

Please note: Covid restirctions may cause further delays that are out of our control. We appreciate your understanding in this matter.

Returns

You can find all information related to our returns policy here.

Contact Us

If your question has not been answered in our FAQ's, please feel free to email us at info@yourteacherspetcreature.com.

This is the best and quickest method of getting in contact with us. You will usually receive a response within a couple of hours of emailing us (depending on the time zone).