Shipping times are an estimation and may be affected due to Covid. PLEASE be patient as your parcel is delivered to you as quickly as possible.
We cannot guarantee express shipping times.
All orders are shipped from Perth, Western Australia with Australia Post.
Typical delivery times are as follows (some deliveries may take longer depending on the delivery address):
Location
|
Standard Delivery Time (Approx) |
Express Delivery Time (Cannot be guaranteed) |
Perth Metro Australia Metro |
2-4 business days 5-8 business days |
1-3 business days 2-4 business days |
Australia Regional |
5-12 business days |
3-7 business days |
Europe |
9-20 business days |
N/A |
United States & Canada |
15-20 business days |
N/A |
New Zealand |
7-12 business days |
5-8 business days |
PLEASE NOTE: We will take all reasonable care to deliver to the address supplied to us. However, in the case of an incorrectly supplied address you will be charged a re-delivery fee (if this is an option with our courier). If the parcel has been delivered to the incorrectly supplied address, the customer can request a replacement at THEIR expense or attempt to retrieve the parcel themselves. Please ensure you double check the entered shipping address before checking out.
There may also be a delay in shipping your parcel, if your address has not been entered correctly and we are required to chase it up with you.
We endeavor to post orders in a timely manner, so if there are any changes that need to be made to your order/address, please contact us ASAP. Unfortunately, once your parcel has been collected by our courier we cannot make any changes.
Important
The following shipping costs are only a guide and final shipping costs will be displayed at checkout.
Shipping costs are subject to change without notice.
*For international customers (outside of Australia) your order will appear in your currency. If you also pay via PayPal, you will still be charged in your currency, however PayPal may show you a higher amount which will be AUD. Rest assured you have not been charged a higher amount, PayPal does this only because we are located in Australia and unfortunately cannot be changed.
Domestic (Within Australia) |
Standard |
Express |
0 - 0.1kg (Some individual items) | $5.00 | $10.00 |
0.1 - 1kg (Book/plush pack + accessories) | $9.00 | $14.00 |
1 - 3kg (Double pack) | $13.00 | $18.00 |
3 - 5kg (Full school pack) | $17.00 | $22.00 |
5kg + (Multiple packs) | $20.00 | N/A |